PRIVACY POLICY

INFORMATION WE COLLECT

 

We may collect the following information when you use our website or make a booking:

• Name, email address, and phone number

• Booking details (date, time, number of guests)

• Payment information (processed securely through our payment provider; we do not store card details)

• Messages you send us through contact forms or email
   

HOW WE USE YOUR INFORMATION

 

We use your information to:

• Confirm and manage your bookings

• Process deposits and payments

• Communicate with you about your High Tea session, changes, or cancellations

• Respond to enquiries and provide customer support

• Send occasional updates about our experiences, seasonal offerings, or events (only if you have opted in)
   

HOW WE PROTECT YOUR INFORMATION

 

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Payment details are processed securely by our payment provider and are never stored on our website.

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SHARING YOUR INFORMATION

 

We do not sell or trade your personal information. We may share limited information with trusted third parties (such as our booking or payment platform) solely to operate our services.

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COOKIES

 

Our website may use cookies to improve your browsing experience and understand how visitors use our site. You can disable cookies through your browser settings at any time.

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YOUR RIGHTS

 

You may request to access, update, or delete your personal information at any time by contacting us directly.

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CONTACT US

 

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Email: fo@alunmateashop.com
Address: Alünma Tea Shop, Gumeracha, Adelaide Hills, South Australia.